Are all your products shippable or do some restrictions apply?
Tell your customer at which point you ship out their order.
Let customers know if you ship on a global basis or whether
there are exclusions for certain countries or areas.
Here you outline the method of transportation and possibly
which specific freight companies you use.
Consider publishing your rates and/or methods of calculating
shipping charges.
Describe any methods your customer can use to track their
shipment.
If you have brick and mortar locations, can customers pick
up orders there. Provide locations, directions and hours of
operation.
Are your packing materials green? Let your customers know
how to recycle them.
|